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View Full Version : DC While afk and idle, Sometimes during Gameplay, LOGS HERE, HELP ME.



chaosluck
06-14-2014, 12:28 PM
Hello, So... I keep dcing and i cant even afk for 10 minutes, and i cannot find the issue, here are tracert, and pathping logs from my cmd. please help me not quit this game.
thanks

C:\Users\Juno>tracert 217.113.45.4

Tracing route to 217.113.45.4 over a maximum of 30 hops

1 <1 ms 1 ms <1 ms 10.0.0.138
2 15 ms 15 ms 16 ms 46-116-192-1.bb.netvision.net.il [46.116.192.1]

3 16 ms 16 ms 16 ms core2-nta-0-2-0-4-rb3-nta-brk.nta.nv.net.il [212
.143.203.180]
4 132 ms 50 ms 46 ms gw1-nta-0-2-0-2-core2.nta.nv.net.il [212.143.203
.214]
5 143 ms 139 ms 128 ms gw1-lnd-0-0-0-0-gw1.nta.nv.net.il [212.143.12.25
4]
6 90 ms 90 ms 282 ms 10.10.10.1
7 326 ms 87 ms 250 ms xe-10-0-0.lon25.ip4.tinet.net [77.67.73.157]
8 264 ms 87 ms 254 ms xe-11-1-1.lon11.ip4.tinet.net [141.136.107.29]
9 87 ms 88 ms 87 ms be3008.ccr21.lon01.atlas.cogentco.com [130.117.1
5.21]
10 87 ms 88 ms 87 ms be2314.ccr21.lon13.atlas.cogentco.com [154.54.72
.253]
11 89 ms 89 ms 89 ms be2275.ccr41.ams03.atlas.cogentco.com [130.117.5
1.254]
12 87 ms 87 ms 88 ms be2434.agr21.ams03.atlas.cogentco.com [130.117.2
.241]
13 199 ms 203 ms 207 ms te4-3.ccr01.dus01.atlas.cogentco.com [154.54.61.
78]
14 89 ms 105 ms 89 ms ge-3-7.edge1.colo2.dus.iacd.net [149.6.138.34]
15 95 ms 93 ms 105 ms gw-dragon.edge1.colo2.dus.iacd.net [217.113.41.2
50]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Users\Juno>pingpath 217.113.45.4
'pingpath' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\Juno>pathping 217.113.45.4

Tracing route to 217.113.45.4 over a maximum of 30 hops

0 Juno-PC [10.0.0.1]
1 10.0.0.138
2 46-116-192-1.bb.netvision.net.il [46.116.192.1]
3 core2-nta-0-2-0-4-rb3-nta-brk.nta.nv.net.il [212.143.203.180]
4 gw1-nta-0-2-0-2-core2.nta.nv.net.il [212.143.203.214]
5 gw1-lnd-0-0-0-0-gw1.nta.nv.net.il [212.143.12.254]
6 10.10.10.1
7 xe-10-0-0.lon25.ip4.tinet.net [77.67.73.157]
8 xe-11-1-1.lon11.ip4.tinet.net [141.136.107.29]
9 be3008.ccr21.lon01.atlas.cogentco.com [130.117.15.21]
10 be2314.ccr21.lon13.atlas.cogentco.com [154.54.72.253]
11 be2275.ccr41.ams03.atlas.cogentco.com [130.117.51.254]
12 be2434.agr21.ams03.atlas.cogentco.com [130.117.2.241]
13 te4-3.ccr01.dus01.atlas.cogentco.com [154.54.61.78]
14 ge-3-7.edge1.colo2.dus.iacd.net [149.6.138.34]
15 gw-dragon.edge1.colo2.dus.iacd.net [217.113.41.250]
16 * * *
Computing statistics for 375 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Juno-PC [10.0.0.1]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 10.0.0.138
0/ 100 = 0% |
2 39ms 0/ 100 = 0% 0/ 100 = 0% 46-116-192-1.bb.netvision.net.il [
46.116.192.1]
0/ 100 = 0% |
3 43ms 0/ 100 = 0% 0/ 100 = 0% core2-nta-0-2-0-4-rb3-nta-brk.nta.
nv.net.il [212.143.203.180]
0/ 100 = 0% |
4 43ms 0/ 100 = 0% 0/ 100 = 0% gw1-nta-0-2-0-2-core2.nta.nv.net.i
l [212.143.203.214]
0/ 100 = 0% |
5 114ms 0/ 100 = 0% 0/ 100 = 0% gw1-lnd-0-0-0-0-gw1.nta.nv.net.il
[212.143.12.254]
0/ 100 = 0% |
6 41ms 0/ 100 = 0% 0/ 100 = 0% 10.10.10.1
0/ 100 = 0% |
7 109ms 0/ 100 = 0% 0/ 100 = 0% xe-10-0-0.lon25.ip4.tinet.net [77.
67.73.157]
0/ 100 = 0% |
8 120ms 0/ 100 = 0% 0/ 100 = 0% xe-11-1-1.lon11.ip4.tinet.net [141
.136.107.29]
0/ 100 = 0% |
9 112ms 0/ 100 = 0% 0/ 100 = 0% be3008.ccr21.lon01.atlas.cogentco.
com [130.117.15.21]
0/ 100 = 0% |
10 108ms 0/ 100 = 0% 0/ 100 = 0% be2314.ccr21.lon13.atlas.cogentco.
com [154.54.72.253]
0/ 100 = 0% |
11 101ms 0/ 100 = 0% 0/ 100 = 0% be2275.ccr41.ams03.atlas.cogentco.
com [130.117.51.254]
0/ 100 = 0% |
12 104ms 0/ 100 = 0% 0/ 100 = 0% be2434.agr21.ams03.atlas.cogentco.
com [130.117.2.241]
0/ 100 = 0% |
13 128ms 0/ 100 = 0% 0/ 100 = 0% te4-3.ccr01.dus01.atlas.cogentco.c
om [154.54.61.78]
0/ 100 = 0% |
14 118ms 0/ 100 = 0% 0/ 100 = 0% ge-3-7.edge1.colo2.dus.iacd.net [1
49.6.138.34]
100/ 100 =100% |
15 --- 100/ 100 =100% 0/ 100 = 0% gw-dragon.edge1.colo2.dus.iacd.net
[217.113.41.250]

Trace complete.

chaosluck
06-14-2014, 12:53 PM
This is my trace to 45.2 Just in case.
C:\Users\Juno>pathping 217.113.45.2

Tracing route to 217.113.45.2 over a maximum of 30 hops

0 Juno-PC [10.0.0.1]
1 10.0.0.138
2 46-116-192-1.bb.netvision.net.il [46.116.192.1]
3 core2-nta-0-2-0-4-rb3-nta-brk.nta.nv.net.il [212.143.203.180]
4 gw1-nta-0-1-0-1-core2.nta.nv.net.il [212.143.203.74]
5 gw1-lnd-0-0-0-0-gw1.nta.nv.net.il [212.143.12.254]
6 10.10.10.1
7 xe-10-0-0.lon25.ip4.tinet.net [77.67.73.157]
8 xe-4-0-0.lon11.ip4.tinet.net [141.136.107.17]
9 be3008.ccr21.lon01.atlas.cogentco.com [130.117.15.21]
10 be2316.mpd21.lon13.atlas.cogentco.com [154.54.73.113]
11 be2277.ccr41.ams03.atlas.cogentco.com [154.54.62.146]
12 be2434.agr21.ams03.atlas.cogentco.com [130.117.2.241]
13 te1-3.ccr01.dus01.atlas.cogentco.com [130.117.0.122]
14 ge-3-7.edge1.colo2.dus.iacd.net [149.6.138.34]
15 gw-dragon.edge1.colo2.dus.iacd.net [217.113.41.250]
16 * * *
Computing statistics for 375 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Juno-PC [10.0.0.1]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 10.0.0.138
0/ 100 = 0% |
2 28ms 0/ 100 = 0% 0/ 100 = 0% 46-116-192-1.bb.netvision.net.il [
46.116.192.1]
0/ 100 = 0% |
3 26ms 0/ 100 = 0% 0/ 100 = 0% core2-nta-0-2-0-4-rb3-nta-brk.nta.
nv.net.il [212.143.203.180]
0/ 100 = 0% |
4 23ms 0/ 100 = 0% 0/ 100 = 0% gw1-nta-0-1-0-1-core2.nta.nv.net.i
l [212.143.203.74]
0/ 100 = 0% |
5 97ms 0/ 100 = 0% 0/ 100 = 0% gw1-lnd-0-0-0-0-gw1.nta.nv.net.il
[212.143.12.254]
0/ 100 = 0% |
6 30ms 0/ 100 = 0% 0/ 100 = 0% 10.10.10.1
0/ 100 = 0% |
7 103ms 0/ 100 = 0% 0/ 100 = 0% xe-10-0-0.lon25.ip4.tinet.net [77.
67.73.157]
0/ 100 = 0% |
8 101ms 0/ 100 = 0% 0/ 100 = 0% xe-4-0-0.lon11.ip4.tinet.net [141.
136.107.17]
0/ 100 = 0% |
9 98ms 0/ 100 = 0% 0/ 100 = 0% be3008.ccr21.lon01.atlas.cogentco.
com [130.117.15.21]
0/ 100 = 0% |
10 95ms 0/ 100 = 0% 0/ 100 = 0% be2316.mpd21.lon13.atlas.cogentco.
com [154.54.73.113]
0/ 100 = 0% |
11 88ms 0/ 100 = 0% 0/ 100 = 0% be2277.ccr41.ams03.atlas.cogentco.
com [154.54.62.146]
0/ 100 = 0% |
12 82ms 0/ 100 = 0% 0/ 100 = 0% be2434.agr21.ams03.atlas.cogentco.
com [130.117.2.241]
0/ 100 = 0% |
13 118ms 0/ 100 = 0% 0/ 100 = 0% te1-3.ccr01.dus01.atlas.cogentco.c
om [130.117.0.122]
0/ 100 = 0% |
14 104ms 0/ 100 = 0% 0/ 100 = 0% ge-3-7.edge1.colo2.dus.iacd.net [1
49.6.138.34]
100/ 100 =100% |
15 --- 100/ 100 =100% 0/ 100 = 0% gw-dragon.edge1.colo2.dus.iacd.net
[217.113.41.250]

Trace complete.

C:\Users\Juno>tracert 217.113.45.2

Tracing route to 217.113.45.2 over a maximum of 30 hops

1 1 ms <1 ms <1 ms 10.0.0.138
2 16 ms 16 ms 16 ms 46-116-192-1.bb.netvision.net.il [46.116.192.1]

3 22 ms 22 ms 21 ms core2-nta-0-2-0-4-rb3-nta-brk.nta.nv.net.il [212
.143.203.180]
4 19 ms 48 ms 55 ms gw1-nta-0-1-0-1-core2.nta.nv.net.il [212.143.203
.74]
5 90 ms 90 ms 91 ms gw1-lnd-0-0-0-0-gw1.nta.nv.net.il [212.143.12.25
4]
6 91 ms 91 ms 90 ms 10.10.10.1
7 87 ms 87 ms 122 ms xe-10-0-0.lon25.ip4.tinet.net [77.67.73.157]
8 156 ms 102 ms 86 ms xe-4-1-0.lon11.ip4.tinet.net [141.136.107.21]
9 88 ms 88 ms 88 ms be3008.ccr21.lon01.atlas.cogentco.com [130.117.1
5.21]
10 89 ms 89 ms 88 ms be2316.mpd21.lon13.atlas.cogentco.com [154.54.73
.113]
11 89 ms 134 ms 89 ms be2277.ccr41.ams03.atlas.cogentco.com [154.54.62
.146]
12 87 ms 87 ms 87 ms be2434.agr21.ams03.atlas.cogentco.com [130.117.2
.241]
13 89 ms 89 ms 89 ms te1-3.ccr01.dus01.atlas.cogentco.com [130.117.0.
122]
14 97 ms 93 ms 89 ms ge-3-7.edge1.colo2.dus.iacd.net [149.6.138.34]
15 218 ms 110 ms 101 ms gw-dragon.edge1.colo2.dus.iacd.net [217.113.41.2
50]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

EuroGameZ
06-14-2014, 01:09 PM
Dear Fans,

We think we have some problem of network from last outage situation of IDC.
We will fix this as soon as possible.

Thank you.
YOUR GEEU TEAM

chaosluck
06-14-2014, 01:11 PM
Thanks for the quick reply, if possible, id like a staff member to quickly sweep over the information i gave you, it might give you some insight on where the problem really is.. and me. xD thanks.

gigamera
06-14-2014, 01:23 PM
Same thing for me for the last 2 or 3 days and saw a few others mention it too today. Staying afk for over 15-20minutes = disconnection. I can avoid it by buffing up every 10 minutes or chatting with clan, but that isn't really the same as really being afk :D

Anomis
06-15-2014, 01:46 PM
I disconnect too every 2-3 hours :(

GMBismarck
06-16-2014, 11:08 AM
Dear all, pathpings are all ok with decent latency and 0 loss. Sending those is always helpful to me. Additional traceroutes are obsolete because they are included in the pathping.

Dont worry about "request time out" at gw-dragon.edge1.colo2.dus.iacd.net [217.113.41.250]. This is normal and security related.

We are now checking our network and outside perimeter intensively to determine the cause.

Thanks, GMB

chaosluck
06-16-2014, 08:20 PM
Thanks for looking into the logs, will hope to get this problem solved as soon as possible.