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Type: Posts; User: EuroGameZ

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  1. Dear Enrai, You can try to explain more and...

    Dear Enrai,

    You can try to explain more and send any details.
    We can try to double check and verify things.

    Team EuroGameZ
  2. Dear castellamari, You got one event bible and...

    Dear castellamari,

    You got one event bible and one normal bible. No?
    If you got 2 of event bible pets, just send ticket and we will fix it.

    Team EuroGameZ
  3. Dear Enrai, You were not in the list who...

    Dear Enrai,

    You were not in the list who bought them with egc.
    Please send more explanation and any possible proofs via ticket. We will double-check and fix your issue.

    Team EuroGameZ
  4. Dear All, We provided the pet nerf...

    Dear All,

    We provided the pet nerf compensation and it's finished.

    But some people asked cash refund but they were not in the list who purchased with egc.
    If you got the pets with vis, cash...
  5. Dear All, The DropRate also fixed and people...

    Dear All,

    The DropRate also fixed and people can get the items by double !!

    Thanks,
    Team EuroGameZ
  6. Dear All, Yes, we need to restart the server...

    Dear All,

    Yes, we need to restart the server on Thursday morning.

    Thanks,
    Team EuroGameZ
  7. [GEEU] Patch and Maintenance Notice - (08:00~11:00 CEST, 17th of September 2019)

    Dear GEEU Fans,


    On 17th of September 2019 tomorrow, GEEU Game Server will be down for the patch and maintenance like below.


    - GEEU game server down: From 08:00 till 11:00 (CEST)


    [Event...
  8. Dear All, The full refund would be like below:...

    Dear All,

    The full refund would be like below:

    Diablo : 1699egc
    Rhino : 1399egc

    Thanks,
    Team EuroGameZ
  9. Dear All, We tried to restart the server and...

    Dear All,

    We tried to restart the server and adjust the boosting but it's failed.
    We will check things again and will fixed that Tomorrow morning again. Too many server restart is not good for...
  10. Dear All, Boosting Event is not properly...

    Dear All,

    Boosting Event is not properly working at the moment and it needs server restarting...
    We will restart the server tomorrow morning in very short time and will make the boosting event...
  11. Dear All, If the owner trades the pets before...

    Dear All,

    If the owner trades the pets before 17th of September, the pet will not be given, so be careful on the possession till 17th of September.

    Divine Bless buff was the main problem on...
  12. Dear All, Here are the answers about your...

    Dear All,

    Here are the answers about your questions;

    1. Basicall Bible Pet will be Event version. But if the owner need to get 2 compensation, one Bible Pet will be non-event pet box.
    2. Only...
  13. [GEEU] Patch and Maintenance Notice - (08:00~11:00 CEST, 10th of September 2019)

    Dear GEEU Fans,


    On 10th of September 2019 tomorrow, GEEU Game Server will be down for the patch and maintenance like below.


    - GEEU game server down: From 08:00 till 11:00 (CEST)

    ...
  14. Replies
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    Views
    1,959

    Ornella's Lost Postcard Event~

    http://granado-espada.eu/web-contents/images/upload_temp/ornella_post.jpg


    GEEU Families~ Hello~
    I'm glad to inform you of Ornella's Lost Postcard Piece event.

    ★ Period: 10.09.2019 after MT ~...
  15. Dear All, The finished Event name and items...

    Dear All,

    The finished Event name and items will be erased next week. There was some miscommunication and sorry about the situation.
    The Events are finished completely and there will be no...
  16. [GEEU] Patch and Maintenance Notice - (08:00~11:00 CEST, 3rd of September 2019)

    Dear GEEU Fans,


    On 3rd of September 2019 tomorrow, GEEU Game Server will be down for the patch and maintenance like below.


    - GEEU game server down: From 08:00 till 11:00 (CEST)


    [Update...
  17. [GEEU] Cadet Romina- Lyndon Box Probability Information

    Basic Rewards


    Grade
    Item Name
    Quantity
    Probability


    The highest grade
  18. Dear All, If you have problem on x-trap...

    Dear All,

    If you have problem on x-trap update, please download below file and overwrite in ge folder.

    http://eurogamezdownload.com/GEEU/download/V32574_Auto.zip

    Thank you!
    Team EuroGameZ
  19. [GEEU] Patch and Maintenance Notice - (08:00~11:00 CEST, 27th of August 2019)

    Dear GEEU Fans,


    On 27th of August 2019 tomorrow, GEEU Game Server will be down for the patch and maintenance like below.


    - GEEU game server down: From 08:00 till 11:00 (CEST)


    [Update...
  20. Dear All, We will gather more opinions about...

    Dear All,

    We will gather more opinions about this issue and will delay the change.
    If it's only for the money, EuroGameZ can forget about the sales and can let it be.
    But it's related with the...
  21. About the plan for nerfing Rhino and Diablo pets

    Dear All GEEU Fans,

    We are planning to nerf both pets because of the balancing issue.
    Those pets are giving AR or DR and causing unbalanced situation in our server.
    They are designed for other...
  22. Replies
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    Views
    3,108

    Dear All, the Additional Reward Coupon is not...

    Dear All,

    the Additional Reward Coupon is not 15 but 2.
    We will fix the ingame wrong item name(... x15).

    Thanks,
    Team EuroGameZ
  23. Dear All, Now it's opened. If problem, refresh...

    Dear All,

    Now it's opened. If problem, refresh the page with ctrl+F5.

    Thanks!
    Team EuroGameZ
  24. Dear All, You need to keep the items till the...

    Dear All,

    You need to keep the items till the event ended, if you want to get the bonus^^

    Team EuroGameZ
  25. [GEEU] Patch and Maintenance Notice - (08:00~11:00 CEST, 20th of August 2019)

    Dear GEEU Fans,


    On 20th of August 2019 tomorrow, GEEU Game Server will be down for the patch and maintenance like below.


    - GEEU game server down: From 08:00 till 11:00 (CEST)


    [Event...
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