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  1. Hello, We will delete Leona Tickets next...

    Hello,

    We will delete Leona Tickets next maintenance.

    If you have a problem with the compensation, please send us writing details of the situation.
    If there is something wrong, we will...
  2. [New Costumes] Undercover Costumes and Noir Ganster Costumes

    http://i64.tinypic.com/674pcm.jpg

    1. Adriana
    2. Cadet Adriana
    3. Pirate Adelina


    * Players could get the costume from (Event Costume Merchant Summon Stone - Noir Gangster/Undercover item....
  3. [GE_EU] Lyndon Box 2018 New Year Special Event Winner Notice

    Hello Pioneers,

    Thank you for joining the event, Lyndon Box 2018 New Year Special Event and
    congratulations to all the event winners.

    The winners have to send us the delivery information via...
  4. [Update Notice] Synodia Final (Ver. 28.94.65)

    Hello GEEU Fans,

    Finally the final episode, Synodia comes to GEEU on 23th of Jan.
    Here you can check all of the details of version update from ver. 28.54.29 till 28.94.65.
    Unfortunately, the...
  5. [GE_EU][23/01] Regular Maintenance - 28.94.65 (06:00 till 11:00) - CET

    Hello GEEU Fans,


    On 23rd of January 2018, our Game Server is going to be down for the regular maintenance.

    - GEEU game server: From 06:00 till 11:00 (CET)



    [Patch Details]
  6. GE_EU][19/01] Temporary Maintenance - (06:00 till 09:00) - CET

    Hello GEEU Fans,

    On 19th of January 2018, our Game Server is going to be down for the temporary maintenance.

    - GEEU game server: From 06:00 till 09:00 (CET) * Canceled. Rescheduled to the next...
  7. Thank you for your reporting. We will delete...

    Thank you for your reporting.
    We will delete the item next maintenance.


    Thank you,
    GEEU TEAM
  8. We are fixing the item sale problem, tomorrow you...

    We are fixing the item sale problem, tomorrow you could buy the item normally in the Item Shop.


    Thank you,
    GEEU TEAM
  9. [GE_EU][16/01] Regular Maintenance - 28.50.39 (08:00 till 11:00) - CET

    Hello GEEU Fans,


    On 16th of January 2018, our Game Server is going to be down for the regular maintenance.

    - GEEU game server: From 08:00 till 11:00 (CET)


    ※ We do apologize for any...
  10. Hello, We are checking the problem now. The...

    Hello,

    We are checking the problem now.
    The problem happens but not to all players.

    We will fix the problem asap.


    Thank you,
    GEEU TEAM
  11. Replies
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    551

    Hello, Thank you for your reports. Though...

    Hello,

    Thank you for your reports.

    Though it will be hard to say that the lag problem was happened by connection or network issue,
    now we are trying to check the network condition between the...
  12. Replies
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    [GE_EU] About New Year Medal receiving

    Hello Pioneers,

    If you had a problem to receive New Year Medal from the 2017 Christmas and New Year Event
    because of the login problem on Jan. 2., please reply here with writing your family name....
  13. Replies
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    551

    Lag Problem Reporting

    Hello Pioneers,

    It must have been a hard time for players because of the lag problem.

    Today we readjusted the whole server setting to reduce the lag problem.
    It may reduce the lag problem but...
  14. GE_EU][10/01] Temporary Maintenance - (09:00 till 10:30) - CET

    Hello GEEU Fans,

    On 10th of January 2018, our Game Server is going to be down for the temporary maintenance.

    - GEEU game server: From 09:00 till 10:30 (CET)


    [Details]

    - Entire GE server...
  15. [GE_EU] Christmas Lucky Letizia Special Event Winner Notice

    Hello,

    Thank you all for joining the event and Congratulations for the event winners!
    Here we announce GE material winners.


    The winners have to send us the delivery information via Support...
  16. Replies
    2
    Views
    92

    [GEEU] Hello, It seems to be something wrong when...

    Hello,

    It seems to be something wrong when you download the recent patch.
    Please open updater.revision.txt file in GE folder and change the number to 4320 and run GE again.


    Thank you,
    GEEU...
  17. Hello, Thank you for your reporting, we will...

    Hello,

    Thank you for your reporting, we will check the bug and try to fix near in the future if it is a common bug.


    Thank you,
    GEEU TEAM
  18. [GE_EU][09/01] Regular Maintenance - 28.50.39 (08:00 till 11:00) - CET

    Hello GEEU Fans,


    On 9th of January 2018, our Game Server is going to be down for the regular maintenance.

    - GEEU game server: From 08:00 till 11:00 (CET)

    ※The maintenance time might go...
  19. Replies
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    199

    [GEEU] Hello, There was a serious launcher problem...

    Hello,

    There was a serious launcher problem during the patch test, we had no choice but to change it temporarily . We will try to recover the past launcher later.

    (If many players like the...
  20. Thank you very much for understanding and saying...

    Thank you very much for understanding and saying like that.
    We did our best to revive the Server but it took too many times.

    Soon or later we will prepare some compensation for all players as...
  21. Replies
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    Hello, We feel sorry for the problem. If...

    Hello,

    We feel sorry for the problem.

    If you go to 'release' folder in the GE route folder, you could find a BugTrap.dll file.
    Please copy and paste the file to out side of 'release'...
  22. Yes of course we will ship the reward to winners...

    Yes of course we will ship the reward to winners even outside of Europe.
    Take the random chance :)

    We will try the pillow as a reward in the future also.


    Thank you,
    GEEU TEAM
  23. Hello, Here is the Granado Espada support...

    Hello,

    Here is the Granado Espada support team.
    We will let the Freestyle2 team and try to solve the problem as soon as possible.


    Thank you,
  24. Sticky: RU Client Manual Patch File download link

    Hello,

    Here is the link for players who is using RU Client.
    Please download the file and overlap it to the GE route folder.
    ...
  25. Replies
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    3,651

    [GE_EU] Extension of Maintenance Time

    Hello,

    There were an unexpected server problem in the IDC center, we are trying to fix
    the problem now. We will try to open the server as soon as possible.

    We feel very sorry for any...
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