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Thread: client crash

  1. #1
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    May 2017
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    Wink client crash

    my client crash after i enter my password .. at loading screen pops out GE client stop working.. =)



    help pls .. thx =)

  2. #2
    GEEU GameMaster GM_Drac's Avatar
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    Mar 2017
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    Hello xbrats,

    Did you have any error message? If you show us the screen shot, it could be helpful for us to check.


    Thank you,
    GEEU TEAM

    GEEU TEAM Support Area:
    - Support Ticket: http://www.granado-espada.eu/en/Support/Support
    - Email Support: support@eurogamez.eu

    GEEU Website: http://www.granado-espada.eu/
    Game Download

  3. #3
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    May 2017
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    errrrrror.png



    same as that message pops out after logging in password

  4. #4
    GEEU GameMaster GM_Drac's Avatar
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    Mar 2017
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    Hello,

    Please try to run Troubleshoot compatibility issues in your windows and test with different program compatibility set up.
    If GE client still doesn't work, please delete your GE folder and reinstall in a new folder with a different name (i. e. Granado Espada 2)

    Thank you,
    GEEU TEAM

    GEEU TEAM Support Area:
    - Support Ticket: http://www.granado-espada.eu/en/Support/Support
    - Email Support: support@eurogamez.eu

    GEEU Website: http://www.granado-espada.eu/
    Game Download

  5. #5
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    May 2017
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    tangina tlga.png


    now this error .. tired already

  6. #6
    GEEU GameMaster GM_Drac's Avatar
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    Mar 2017
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    Hello,

    If you already reinstalled your client but you are having a Runtime error, probably is caused by some problem in your Runtime components of Visual C++ Libraries.

    To fix this, please try to find some tutorial or guide for your specific OS.
    You will need to uninstall your Microsoft Visual C++ and reinstall last version.

    Thank you,
    GEEU TEAM

    GEEU TEAM Support Area:
    - Support Ticket: http://www.granado-espada.eu/en/Support/Support
    - Email Support: support@eurogamez.eu

    GEEU Website: http://www.granado-espada.eu/
    Game Download

  7. #7
    Pioneer
    Join Date
    Apr 2017
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    There are some issue same as the other experiencing now that cause by an illegal client like what i experience before in sGE.. upon checking those try to remove other applications that may cause those issue.. try to turn off your hotkeys if you got.. sometimes it cause lot of problem..

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