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  1. #11
    Rookie
    Join Date
    Jun 2017
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    9
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    For sure they are aware of the problem, since its nearly 17 hours since you can't log in and the dc's lasted for 4 days. If they did not figure out the reasons yet why the server is not working, any response like "we are investigating the problem and gonna inform you as soon as possible" won't realy satisfy anyone here.

  2. #12
    Administrator EuroGameZ's Avatar
    Join Date
    Nov 2013
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    1,944
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    Dear All,

    We really sorry about the situation and we will be more careful about monitoring the server.

    We will prepare some compensation for this server downed situation.

    Now the server is online without problems and we set some better monitoring on servers now.


    Sorry.

    Team EuroGameZ

  3. #13
    Pioneer
    Join Date
    Mar 2017
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    32
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    -19:45 Server offline again. Cant login.

    -20:00 10 minutes of attemps. Logged in. Very strange situation.

    -21:38 Finally server is down.
    Last edited by Volfran; 08-04-2017 at 09:40 PM.

  4. #14
    Whistleblower
    Join Date
    Mar 2017
    Location
    Bordeaux/France
    Posts
    173
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    22:10 still down...

  5. #15
    Whistleblower
    Join Date
    Mar 2017
    Location
    Bordeaux/France
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    173
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    23:25 still offline (or is it just me?)

  6. #16
    Pioneer
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    Mar 2017
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    It is deadly offline not only for you.

  7. #17
    Administrator EuroGameZ's Avatar
    Join Date
    Nov 2013
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    1,944
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    Dear All,

    We deeply sorry about the server downed situation again.
    We will prepare the compensation again too.

    Now the server is online and we are fixing things.

    Team EuroGameZ

  8. #18
    Pioneer
    Join Date
    Mar 2017
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    32
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    Dear Eurogamez,

    According to your message and especially word "again" I understand that compansation for the first period of server down is already provided. But what was that? I have not noticed it. Thank you in advance for clarification.

  9. #19
    Rookie
    Join Date
    Jun 2017
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    9
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    server not working again since 15 mins

  10. #20
    Administrator EuroGameZ's Avatar
    Join Date
    Nov 2013
    Posts
    1,944
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    Server is online now. Sorry.....

    Team EuroGameZ

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