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  1. #1

    [GE_EU][23/01] Regular Maintenance - 28.94.65 (06:00 till 11:00) - CET

    Hello GEEU Fans,


    On 23rd of January 2018, our Game Server is going to be down for the regular maintenance.

    - GEEU game server: From 06:00 till 11:00 (CET)



    [Patch Details]

    1. Synodia Update is added. (Ver. 28.94.65)

    - Go check the version update details.

    * In case of the new mission and artifact patch, it will be added within a month.

    2. Compensation for the log-in problem on Jan. 2 will be proceeded.
    - Condition 1: All players who logged in the game between Jan. 1. *edited.
    - Condition 2: All players who looged in the game on Jan. 21. *corrected

    * If a log-in IP is duplicate for 2 accounts, the reward will be sent only one time for an account.

    - Rewards: Domingo's Pioneering Journal x 1
    (Details of Domingo's Pioneering Journal)



    ※ We were going to upgrade the server to reduce the lag problem this maintenance, but for the stability of the version update, we delayed to upgrade the server to the other day this week.
    It will be proceeded this Thursday or Friday. We will inform the fixed date for the temporary maintenance to players near in the future.



    Once patch is done, the patch note can be updated.

    Thank you,
    GEEU TEAM
    Last edited by GEEU_Team; 01-23-2018 at 01:58 PM.

    GEEU TEAM Support Area:
    - Support Ticket: http://www.granado-espada.eu/en/Support/Support
    - Email Support: support@eurogamez.eu

    GEEU Website: http://www.granado-espada.eu/
    Game Download

  2. #2
    can not make the registration into the game when I fix the problem ????

  3. #3
    World-Explorer Kurunako's Avatar
    Join Date
    Oct 2017
    Location
    Ikea & Meatballs
    Posts
    85
    Hi GEEU team! Could you please add permanent "Adelina Basic Hair" to the costume shop? At the moment we only have the 30-day version of the hair hehe.

  4. #4
    I hope that I will receive my compensation. and maybe I'll start spending money again on this game!

  5. #5
    World-Explorer
    Join Date
    May 2015
    Posts
    52
    Please remove Leona tickets

  6. #6
    Hello,

    We will delete Leona Tickets next maintenance.

    If you have a problem with the compensation, please send us writing details of the situation.
    If there is something wrong, we will consider your case.


    Thank you,
    GEEU TEAM

    GEEU TEAM Support Area:
    - Support Ticket: http://www.granado-espada.eu/en/Support/Support
    - Email Support: support@eurogamez.eu

    GEEU Website: http://www.granado-espada.eu/
    Game Download

  7. #7
    How to get Domingo's Pioneering Journal? I cannot see in item shop.
    Thanks

  8. #8
    I did not get a refund, but my brother got it, we play with one computer
    This is not fair...........zzzzz

  9. #9
    GEEU GameMaster GM_Drac's Avatar
    Join Date
    Mar 2017
    Posts
    91
    Hello,

    Please send us a Support ticket with the details of the situation and we will consider the case.

    Thank you,
    GEEU TEAM

    GEEU TEAM Support Area:
    - Support Ticket: http://www.granado-espada.eu/en/Support/Support
    - Email Support: support@eurogamez.eu

    GEEU Website: http://www.granado-espada.eu/
    Game Download

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